Customer Testimonials

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DealerRater Jun 25, 2026

Great job Thanks Parks Chevy for making things right Ben, Warren, and Andrea thanks guy’s!

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DealerRater May 18, 2026

i .ITERALLY WORK ACROSS FROM YOUR DEALERSHIP. i HAD A CHECK ENGINE LITE COME ON SAYING THE CHARGING DYSTEM NEEDED ATTENTION. I LEFT IT. THE SERVICE REP CALLED ME SEVERAL TIMES. IN ONE OF THOSE CALLS, HE SAID THAT LITE CAME ON WHEN IT WAS FIRST STARTED. IT DID NOT COME ON AGAIN, I DID MY OWN RESEARCH (?!?) AND FOUND THERE ARE SEVERAL "DIODES? ON THE ALTERNATOR. iF ONE WAS WEAK, AND THE CAR WAS NOT DRIVEN EVERY DAY WHICH IT IS NOT, ONCE IT IS DRIVEN IT BECOMES CHARGED. I CALLED THE SERVICE REP, AND LO AND BEHOLD, ... Read More

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DealerRater Apr 22, 2026

I arrived on time and was prepared to wait at the dealership until my service was completed. Service representative was ready for me when I arrived and came to when an additional problem was discovered. All service was well done and completed in a timely manner.

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DealerRater Mar 18, 2026

Jo was great as always. Thanks for good service. They promised I would be out before 1:30 and I left at 1:10.

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DealerRater Mar 18, 2026

Ken was a superb salesman. All done over phone and finance was easy. Well pleased

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DealerRater Feb 25, 2026

Our salesman was AMAZING!!!! Garrett Cheek!! We bought 2 vehicles from here. Paperwork was a breeze. They were so kind and professional. Helped so much in getting us what we wanted.

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DealerRater Jan 8, 2026

Ty Hollingsworth did a great job helping me with my purchase. We explored a few models on the lot. I told Ty the exact model I was looking for, and he located it from another Parks location for me. The whole process with he and Nick was very smooth.

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DealerRater Dec 9, 2025

Very friendly and knowledgeable of the vehicle we looked at. Helpful with financing. Would go there again.

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DealerRater Nov 29, 2025

Great dealership to work with and greats sales people Ty did great and left us with a smile

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DealerRater Nov 2, 2025

Jo, who is in the service department was very knowledgeable about the process and pleasant to be around. I will continue to take my car to Parks Chevrolet

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DealerRater Sep 27, 2025

I purchase a 2024 Chevrolet Blazer online from Parks Kernersville, listed as a certified GM used car, bought this car for my son, after 2 weeks of driving it he checked the engine oil level and there was no oil on the dipstick, we jacked the front of the car up so we could look for oil leaks and noticed there was numerous cracks around the bolt flange of the plastic oil pan, engine oil was dripping from the cracks. We contacted the online salesman and the General Sales manager, both assured us that their people would never miss that during their ... Read More

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DealerRater Sep 22, 2025

Everyone was friendly and helpful. The salesperson found the exact car that we were looking for. The whole process was easy and stress free. I would recommend anyone looking for a new or used car to consider Parks Chevrolet.

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DealerRater Sep 21, 2025

Angel our sales person did an amazing job! He got us a good deal and a really nice car! He explained everything we needed to know, definitely recommend him!

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DealerRater Jul 20, 2025

Experience good they have good prices and all workers are helpful and respectful come there to buy cars all the time

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DealerRater Jul 7, 2025

Vehicle I purchased had numerous defects that should have been identified and corrected before it was presented for delivery.

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DealerRater May 31, 2025

What a fantastic experience working with great sales staff. Would highly recommend it to anyone who is in the market for a vehicle.

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DealerRater Jan 16, 2025

Absolutely AWFUL dealership! Every excuse in the books for why they didn’t follow through with paperwork, temp tags etc. they are great until they get the money the money but once paid they become useless and blame everyone else, I would walk before ever dealing with them again

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DealerRater Dec 30, 2024

Always have a great service experience at Parks Chevrolet. Never any problems and very fast

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DealerRater Dec 20, 2024

Keylie in sales was very helpful in getting me in my new 2024 Tahoe High Country. She was very responsive and on point for any questions I had. She was great on getting me in the ride I was looking for. Ty Was very helpful in getting me the best deal by applying my rebates. I was very pleased with my vehicle purchase and plan on visiting them in the future.

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DealerRater Dec 4, 2024

Every thing went great. Jo Vargas made the getting my truck serviced easy and convenient.

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DealerRater Dec 2, 2024

The salesperson I would recommend, she was great, the process was backwards, very unorganized, we were setting up the OnStar before we even knew any details about the contract or even if we were approved. I had to ask if we were even approved on the way out the door to the vehicle to set up the onstar. I have never purchased a vehicle with this backward , very rush process of buying a car.

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DealerRater Nov 22, 2024

I’ve been trying to talk to someone on purchasing a vehicle just to be ignored for two weeks and then get back in contact with them for them to say they want to make things better just to get ignored for another 24 hours and then have to email them through the website to get someone for maybe a few minutes and then get ignored again they must not be in the business to sell their vehicles if you get treated like this before even meeting someone I would rather not even go there

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DealerRater Sep 27, 2024

5 stars for best price, extremely quick response. Only took 20 minutes to get upfront out the door price fully broken down with no surprises. I asked for out the door price they sent it to me, I countered with what I thought was fair and they accepted in 5 minutes. Other dealers wanted to drag their feet or never give a total price while dealing over the phone or email. Parks did everything by text messages in 20 minutes. Was one of the easiest car buying experiences ever.

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DealerRater Sep 2, 2024

One of the best car buying experiences. Staff very friendly and helpful. Doug was awesome Leon was awesome. Excellent customer service. I was in and out within 3 hours quickest experience I've had buying new vehicle

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Google Aug 10, 2024

It was awesome! Ken made my purchase a 100% fantastic experience! He handled the deal, GM points, payment, and delivery absolutely awesome!! I have told all of my friends and family. I had the best purchase experience imaginable!!

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DealerRater Aug 10, 2024

Parks Chevrolet always looks out for your best Interest evey time. I will send my family and friends to Parks Chevrolet

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Google Aug 9, 2024

Great dealership. Highly recommended. Ask for Gerado Ramirez. He is your man

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Google Aug 1, 2024

From the moment I walked in, I was greeted by friendly, cheerful people willing to help me can did an excellent job in my search for a new vehicle. He was kind and was not pushy at all. I left something in the car for my dog and a few days later, I came back and it was still there. I was so grateful for that. I highly recommend this dealership, very happy people

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Google Jul 31, 2024

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Google Jul 29, 2024

I purchased a month ago and I absolutely had the best experience with Shoni. They were able to give me a college discount which was amazing and they even had it driven to me an hour and a half away! I love my car, thank you!

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Google Jul 28, 2024

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Google Jul 26, 2024

Found a car online - called dealership. I had purchased a 2022 Silverado about 6 months prior at Parks but decided I needed a 4x4. The price of the 2024 Silverado 4x4 seemed fair and the trade in price offered was acceptable. Everything went very smoothly. I loved the first truck I purchased at Parks and I love the 2024 just as much. They always have a great selection of vehicles and I think they also offer the best prices, Would definitely purchase here again!

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DealerRater Jul 26, 2024

Found a car online - called dealership. I had purchased a 2022 Silverado about 6 months prior at Parks but decided I needed a 4x4. The price of the 2024 Silverado 4x4 seemed fair and the trade in price offered was acceptable. Everything went very smoothly. I loved the first truck I purchased at Parks and I love the 2024 just as much. They always have a great selection of vehicles and I think they also offer the best prices, Would definitely purchase here again!

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Google Jul 26, 2024

Found a gem online at Parks Chevrolet. Hashim, the sales associate, was great to work with. He wasn’t pushy, had a great personality, and was very respectful. Bryant, the used car sales manager, was very helpful and took care of a recall right off the bat.

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Google Jul 25, 2024

Excellent experience w/ Parks Chevrolet in Kernersville. Highly recommend all staff!

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Google Jul 18, 2024

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Google Jul 15, 2024

I can not say enough good things about my experience purchasing my challenger from them.. I called talked to salesman he sent me pictures, videos, anything I asked for he was right on top of it. We set up an appointment to see the car and when we got there he had it set out front waiting on us to get there. It was by far the best experience I have ever had buying a car from a dealership... if you are looking for a used car or a new Chevrolet go to park Chevrolet and see KREG TREXLER.

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Google Jul 14, 2024

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Google Jul 11, 2024

oh. an oil change. ho hum, how boring huh? WRONG!! i actually had FUN at my oil change!! the young lady (Jo) that checked me in was gracious and funny and showed me around the EXTENSIVE and comfortable waiting area. my dog was allowed to come in and wait with me and we sat with a group of other dog owners and had dog club hour! i might have been there an hour but it only felt like 10 mintues. 5 star service! 😀 the young man that checked me out (Jeff) was also courteous and friendly and i couldn't be ... Read More

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Google Jul 11, 2024

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Google Jul 11, 2024

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Google Jul 7, 2024

THE ABSOLUTE BEST CUSTOMER SERVICE EVER! My family and I broke down 7 hrs from home on a Saturday on our way to vacation, after numerous attempts to have our vehicle repaired locally or atleast rent a vehicle and being turned away, we stopped in to Parks Chevrolet. Not only were they sympathetic to our situation, they provided us with transportation to complete our trip while they repaired our vehicle. They literally saved our vacation ! A Special thank you to Kevin Johnson and Ty White! Top Notch people!

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Google Jul 6, 2024

Great Service and Communication. Highly Recommend.

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Google Jul 5, 2024

(Translated by Google) angel saavedra (Original) Angel saavedra

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Google Jul 2, 2024

Justice, Ivan, and Nick were awesome to work with! It was a great experience overall

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Google Jul 2, 2024

Okay so I had requested Parks to assist in finding me the nicest most tricked out truck. They were able to deliver. They went above and beyond for this and I am greatly appreciative. They were very patient with me as well as I would sometimes change my mind on colors and options for the truck. Kudos to Ty, Brandon and Harris. Please show or mention this to them. I live in Clemmons so I could have went with plenty of other dealerships but am very glad I chose Parks. You guys have earned a committed customer. Also my truck ... Read More

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Google Jul 2, 2024

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Google Jun 26, 2024

Great service

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Google Jun 26, 2024

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Google Jun 25, 2024

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Google Jun 20, 2024

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Google Jun 17, 2024

From start to finish 10

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Google Jun 17, 2024

Excellent body work , vehicle looks like new

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Google Jun 14, 2024

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Google Jun 14, 2024

MJ Hardaway was great, he was attentive to our concerns by listening & explaining car’s warranty, parts, recalls & how Parks Chev (Kernersville NC) would deal with these. He kept in contact with us. We love that. He was friendly, smiling sincere & courteous.

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Google Jun 12, 2024

Definitely the best dealership in NC. Ken Bridges is our salesman in all the cars we buy and always delivered and very kind and understanding of what we needed. Will always buy from them.

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Google Jun 11, 2024

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Google Jun 10, 2024

It was outstanding service prompt and on time I appreciate it

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DealerRater Jun 9, 2024

Dealership there was no problem it was service manager not happy with the way he handled the situation

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Google Jun 7, 2024

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Google Jun 5, 2024

Knowledgeable team with great customer service!

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Google Jun 3, 2024

Every time I have been here everyone is very professional and friendly. They keep me updated of anything that they are doing to my vehicle

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Google Jun 3, 2024

I purchased a Honda on Friday and I couldn't have asked for better service! Doug took care of me and made everything go so smooth I recommend going to Doug! Thanks again

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Google May 31, 2024

MJ and Jo were wonderful. They were polite, courteous, and professional. They both made me feel right at home.😊

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Google May 29, 2024

The service department, especially Austin and Justin saved my life on a holiday weekend. I was traveling back home to Maryland from NC when my truck broke down. They were able to fit me in, fix my truck (fully hooked up and hauling 3 horses) within just a few short hours. They went above and beyond to ensure my safety along with my precious cargo. I will be forever grateful for the team, kindness and reassurance. I HIGHLY recommend them and if I am ever back in the area, I know there is a team I can trust nearby.

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Google May 21, 2024

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Google May 20, 2024

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Google May 17, 2024

It was amazing! No hassle, no problems, no worries! Shoni Burgess and Brandon Swaney are top notch!!!

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Google May 16, 2024

I just bought a 2024 Traverse, and my sales person Angel was just awesome he showed me everything I needed to know about the car and helped me get everything set up

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Google May 16, 2024

Experience was great, easy and made it a simple transaction.

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Google May 13, 2024

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Google May 11, 2024

Jo Vargas was our service contact and was wonderful. Service was fast and completely professional. A rather pleasant experience considering it was at a car dealership. Seemingly rare these days.

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Google May 10, 2024

A good group of folks at Parks Chevrolet.

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Google May 10, 2024

(Translated by Google) Very friendly, very good service and very good quality of inventory. I will send them to all my family, friends and all the Hispanics I know. These people are very honest and I did not have any type of problem. Thanks Parks, we won't see you again soon. (Original) Muy amables, muy buen servicio y muy buena calidad de inventario. Les enviare a toda mi familia, amigos y a todos los hispanos que conosca. Estas personas son bien honesta y no tuve ningún tipo de problema. Gracias Parks, no vemos denuevo pronto.

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Google May 7, 2024

Michael Dooley was incredible, great service

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Google May 7, 2024

Harris Dixon great Senior Sales Rep!

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Google May 5, 2024

I had called and asked the team at Parks Chev to look for a particular "24" High Country Suburbsn and with in a week they had located me one and I went up to look at it and they worked out a trade that I could lice with and I purchased it

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Google May 5, 2024

Trade in and purchased. Typically not someone who trades in a vehicle. Good experience overall. Sy (sales) and Ivan (manager) were very helpful, and informative.

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Google May 2, 2024

Jo was absolutely amazing and was the best part of my experience by far. She was kind, personable, and treated me like she was truly working for me specifically. Her communication was on point and her level of service was far beyond what her training status would indicate. The service manager was also excellent and patient. My only concern in this was that I had to wait an entire day to determine if I could get a loaner car, which I needed for the weekend. I understand there were miscommunications, but I thought this would have been a simple issue ... Read More

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Google May 2, 2024

Jo Vargas, was very helpful, kind and courteous. She greeted me with a sincere smile and when I asked a question that she did not know the answer, she promptly found the answer. I bought my 2014 Impala in 2016, from Parks Cheverolet and they have always performed the maintenance on this car, and I have always received top notch service. I drive past 2 Cheverolet Dealerships to get to Parks Cheverolet.

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Google May 2, 2024

(Translated by Google) Excellent!!!!!! (Original) Excelente!!!!!!

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Google May 1, 2024

Good service, friendly staff. Best Chevy dealership around the triad in my opinion.

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Google Apr 29, 2024

The service rep was excellent

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Google Apr 26, 2024

I called with a problem. The truck service arranged a wrecker for pick up. They diagnosed and replaced an electronic board on the transmission. They called. I picked it up the next morning. How good is that? Great, I back on the road.

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DealerRater Apr 25, 2024

Very friendly and knowledgeable. We have bought several SUV’s and trucks from Parks. We love them.

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Google Apr 22, 2024

Service was fast and reliable.

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Google Apr 19, 2024

Everything about my new truck purchase from Parks Chevrolet in Kernersville was awesome!! It was literally the best new car buying experience I’ve ever been through. I live 2.5 hours from the dealership and still chose to buy from them because of their superior customer service!! Kreg got back with me almost instantaneously when I originally asked for more information on it online and kept check on me throughout the whole process of buying it. I could tell he’s top notch dealing with the customers! Ty and Gerardo worked together to get me a deal on my new truck ... Read More

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Google Apr 19, 2024

I went in today not sure of what I wanted but Justice was very patient with me. He took everything I wanted into consideration and I left with a new car. The whole safe was friendly and helpful.

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Google Apr 18, 2024

Very nice and friendly people. They made it a pleasure.

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Google Apr 17, 2024

Justice was easy to work with and did not pressure me. Will definitely think about using Parks Chevrolet again in the future.

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DealerRater Apr 17, 2024

I have never had a bad experience with the dealers. I would say they are very excellent.

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Google Apr 16, 2024

Your service writer Jo was a pleasure to work with. One of the most pleasant, friendly and helpful I have ever worked with. She explained every detail of the process fully and ended with a smile and firm handshake. Very refreshing. Fritz Peters

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Google Apr 16, 2024

Excellent

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Google Apr 15, 2024

Very quick and friendly

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Google Apr 12, 2024

The best car buying experience I have ever had . The sales and financial team are as professional as they come. Need a car ,buy from Parks Chevrolet. Ask for Justice Booker.

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Google Apr 7, 2024

Service was great and my expectations were met.

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Google Apr 4, 2024

Service was excellent! This was a trade in for a upgraded vehicle, Nick and SiHem were amazing. They listen to our concerns and needs and was able to get us in a new vehicle. Parks Dealership transaction was amazing. Our vehicle was delivered to us as well. Thanks Parks Chevrolet!

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Google Apr 3, 2024

I bought a 2024 Chevy Traverse Limited on 3/7/24. I had the best experience! Zeb was my salesman. He was such a huge help! So many details were done prior to me coming to pick up my truck which was a huge time saver! Buying a car takes forever but not with Parks! I was in and out in under an hour! I was very undecided on what car I actually wanted and as soon as I sat in and drove this, I was sold! It’s so big, so comfy and was by far my best purchase ever! Everyone was such ... Read More

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Google Apr 3, 2024

My experience here was great. Angel is a great guy and I would highly recommend him to anyone who is looking for a vehicle. He will listen to you and will not make the sale unless you are 100 percent sure that you love your vehicle. I would say the whole experience took about 3 to 4 hours total and we were driving away in our new SUV.

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Google Apr 1, 2024

Jr did a great job in my buying process. He responded quickly and helped me get my dream truck in a price range that I was looking for.


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